RETURNS POLICY

The 'HOW TOs' of Returns

Welcome to our returns policy, where happiness is guaranteed and boredom is banned! We totally get it, sometimes things just don't work out. But fear not, because returning stuff with us is as easy as pie (and much more satisfying!).

If you find yourself not head over heels in love with your purchase, no worries! Simply shoot us a message within 30 days of
receiving your cookware
, and we'll send you a RA number to include with your return.  You then need to pop down to your local Australia Post, cover the postage fee and they will help whisk away your disappointment faster than you can say "return-o-rama."

Now, here's the fun part: we love a little cheekiness, so feel free to get creative with your returns. Show off your interpretive dance skills while packaging things up or attach a love letter with your order number and RA number – we promise we won't judge (but we might applaud!).

Oh, and speaking of packaging, please make sure your items are in tip-top shape, just like they were when you first laid eyes on them. We're all about that return-to-sender glam!

What happens next?

Once we receive your return and give it a big ol' hug, we'll
process your refund faster than you can say "retail therapy." Expect
your moolah back in your pocket within a blink of an eye (or a few business days, but who's counting?).

Remember, our Customer Happiness Squad is always here to lend an ear and share a laugh, so don't hesitate to reach out if you need a pick-me-up or just wanna chat about life, the universe, and everything in between.

Thanks for being part of our awesome conscious living crew – now go forth and shop with reckless abandon, knowing that we've got your (toxin free) back like a trusty sidekick in a superhero movie!